Astoria Internet
Welcome to Astoria Internet
Think your computer is infected?
So What is This About?
Got questions? We have answers.
Where can I find instructions on how to dial-up to pracon.net?
- You can call the pracon.net customer support department at 329-2151.
- You should also receive instructions at the time of signing up.
How do I know if pracon.net is a local call?
- If you can call the 329 prefix as a local call from your home telephone, then logging onto pracon.net should be a local call for you.
What are the E-mail server addresses for pracon.net?
- The POP3 (Incoming) Mail server is: pop3.pracon.net
- The SMTP (Outgoing) Mail server is: smtp.pracon.net
Can I change my login name or password?
- Yes, simply call the Customer Service Department at 329-2151 to arrange for any login or password changes.
What do I do if I type the wrong password?
- For your security, our server is set to lock out your account for 30 minutes if your password has been entered incorrectly five times in a row. This usually happens if you type the password incorrectly or with the CAPS LOCK key on. After 30 minutes, your account will automatically unlock and you will be able to log in normally with your correct password.
Why do I keep getting disconnected after 20 minutes?
- If our server detects that a user name has been inactive for 20 minutes, it will automatically disconnect the user so that other users may log on. If you get disconnected, then just dial up again and be sure to disconnect when you are done surfing the Web or downloading. It is also possible that you have configured your Internet settings to “Disconnect if idle for 20 minutes." For help with any disconnect issues, please call Technical Support at 329-2151.
How much does Astoria Internet cost?
- The monthly fee for un metered dial-up Internet access is $19.95 a month.
I've received an e-mail that says that I'm sending out viruses. But, after
scanning my system, my computer is clean.
-You could receive e-mail messages informing you that a virus
has been sent from your e-mail address. If you receive this kind of
message, it is advisable to update your antivirus and scan all of
your computer to check whether it actually contains a virus.
However, on scanning all of your computer, it is possible that no infection is detected.
This happens because some viruses can falsify the e-mail address from which they are sent. Therefore, provided your antivirus is completely up to date, the message will have been sent from another computer that is infected with the virus and does not have effective antivirus protection installed. Until this person disinfects the computer, you will probably continue to receive these messages telling you that you are sending out viruses.
These viruses usually follow this routine: When they infect a computer, they access names in the address book on the affected computer. Then, they start sending out messages putting one of these names in the ‘From’ field and another in the ‘To’ field. When the recipients receive the infected e-mail messages, they think that it has been sent from the address that appears in the From field of the message, without knowing the real origin of the message.
Therefore, if your address appears in the address book of an infected computer, it can be used to send out infected e-mail messages.
Still have questions?
- Send them to support@pracon.net
- Or call (309) 329-2151 and ask for tech support.
